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  •  More than 28 million registered professionals
  •  Various fields and job categories available
  •  Pay only when work is completed or when satisfied
  •  Time tracker to keep you updated

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12 Minutes Read

Freelancer.com Review 2020 – Best Freelancer Hiring Website

Freelancer.com user interface

Freelancer.com user interface

More and more businesses are starting to invest in the freelance marketplace and experts see that there will be a tremendous growth over the next few years.

For this reason we have focused our attention on the most popular brands in this growing industry and in this review, we’ll be putting the spotlight on Freelancer.com.

This review we will delve into the finer details and see if it is ideal to hire freelancers from this crowd-sourcing marketplace.

What is it?

It is a website which brings together those who are looking for freelance jobs and those who are looking for people to hire.

The company was founded in 2009 and is based in Sydney, Australia with overseas offices in Southern California, Vancouver, London, Buenos Aires, Manila and Jakarta.

How does it work?

Pretty simple. You just need to access their website, open an account and once registered, you can search for a freelancer that you want to hire or post a job opening and wait for freelancers to send you their proposal.

Using their platform is easy even for beginners. There’s no way that you’ll get lost because the interface is very basic and won’t require you to be technology-savvy.

You have the choice of signing-up via Facebook or by providing your email address.

If you want to register now, we can quickly take you there by simply clicking on the button below:

Start Now and Hire a Freelancer!


Once you’ve completed the short registration process, you can already use the platform and start looking for a freelancer to hire.

Via the online dashboard, you just need to post a project and give all the necessary details about it so anyone who will view it will be able to understand it clearly.

Next is to wait for proposals or offers from freelancers. This is the part where you decide on the best person to hire.

The next step is to wait for the finished work and if you’re satisfied, you pay your hire freelancer for a completed job.

That’s as simple as it can be.

Below is a very basic infographic showing how easy it is to use Freelancer:

How Freelancer.com works

How Freelancer.com works

What kind of freelancers can you find?

Almost anything you want and as of this writing they have around 28 million talents! They have experts from technical, professional and creative fields and these people can be hired for part-time jobs, full-time jobs or even anything in between.

And when it comes to the choices, they have plenty to offer thanks to their huge population of freelancers worldwide who are registered to their platform.

Why does this matter?

If you don't know the basics of how to hire a freelancer or unsure where to find one then you have to be ready in choosing the right site that will provide you with someone who is fitted for the job and someone who has the necessary skill sets.

Freelancer.com job categories

Freelancer.com job categories

Here are the main job categories that you will find on their website:

  • Websites, IT & Software
  • Writing & Content
  • Product Sourcing & Manufacturing
  • Business Services
  • Mobile Phones & Computing
  • Data Entry & Admin
  • Translation & Languages
  • Local Jobs & Services
  • Design, Media & Architecture
  • Sales & Marketing
  • Engineering & Science
  • Other

At first, this might appear to be limited but when you expand this list, you’d be surprised on how many fields they support.

Just an example, Data Entry & Admin covers the following jobs:

  • Article Submission
  • Bookkeeping
  • BPO
  • Call Center
  • Customer Service
  • Customer Support
  • Data Analytics
  • Data Cleansing
  • Data Entry
  • Data Extraction
  • Data Processing
  • Data Scraping
  • Desktop Support
  • Email Handling
  • and a whole lot more

And that’s just the portion of it. It simply means that they have a range of supported fields so whatever project that is, you’re most likely to find someone on their platform.

With so many categories, they come close Fiverr which also another popular freelance marketplace that also supports a diversity fields and industries.

If you would like to know more about your prospective freelancer, you can check out their profile which is most likely to have all the details that you’re looking for.

Here’s an example of a freelancer’s profile:

A sample profile in Freelancer.com

A sample profile in Freelancer.com

As you can see, the user has practically all the information that you need and this includes their skill set, contact information, previous projects, performance as a Freelancer.com user and others.

And the cost?

You can post projects, place bids and make discussions about the project requirements for free. They only charge a minimal project fee that is relative to the value of the selected bid and this will be based on the type of your project.

Freelancer.com jobs and contests

Freelancer.com jobs and contests

For hourly projects, you will be charged with 3% of the payment that you paid to your hired freelancer.

Fixed-price projects on the other hand are charged with 3% of the winning bid or $3 whichever is greater after the chosen freelancer has accepted your project.

Excess payments from the original bid amount also have a 3% project fee.

In comparison to their competition, their rates are still considered to be more affordable.

That’s not all

It is recommended that you peruse the portfolio of their freelancers because they most likely have other skillsets which you might also need for your business or project

This is a good opportunity to hire them for another task and you might just even save a lot on the expenses since you will be working with one person to do several jobs.

Now, let’s talk about customer service

Their headquarters is located in Australia:

Level 20, World Square
680 George Street
Sydney, New South Wales
Australia 2000
[email protected]

They also have offices in Canada, UK, Philippines and Indonesia.

They have an Employer Help Center which has everything you need to know as an employer such as posting and completing projects, choosing the right bidder and releasing the payments.

Freelancer.com customer support

Freelancer.com customer support

And if you still want to talk to someone, you can get in touch with one of their support agents by submitting a ticket to their customer support team.


Customer service is one of the primary factors that you need to consider when choosing a freelance marketplace because you need someone that you can rely on in case you need assistance or have disputes with your freelancer.

The fact that you’ll be hiring someone who could be based halfway around the world is no joke and having some assurance that there will be a reliable person who can step in and give you security is a huge advantage.

But that’s not all…

They also feature a freelancer community where you can read detailed guides and resources which you might find useful for your project.

These resources are free anyway so be sure to check them out and take advantage of these benefits.

Freelancer.com community

Freelancer.com community

Bottom line?

Freelancer.com is the first site that you should visit if you’re planning to hire a freelancer and this is not only because of their company name.

They have a well-optimized platform that has all the primary features that you need for employing a freelance talent.

The best part?

They have a huge marketplace of over 28 million talents! The numbers easily speak their dominance in this market so if you’re looking for the best ones then they are most like here.

If you want to hire a talent inexpensively for your project then be sure to check out Freelancer.com first because there’s a high chance that you’ll find them on this site.

How to Register With Freelancer?

Signing-up with Freelancer.com is pretty simple and will only take a few clicks and details for you to complete the process. For a quick registration, click on the button below:

Start Now and Hire a Freelancer!


Now It’s Your Turn

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